healthcare provider network
TCN has assembled a nationwide network of healthcare providers spanning all medical specialties. It comprises affiliated physicians, diagnostic centres and private hospitals and clinics, admitting policyholders at a predefined preferred pricelist.
Gatekeeping System
TCN delivers high-end managed care services
Medical Call Centre: Operating on a 24 / 7 basis, the Medical Call Centre is staffed by competent and experienced physicians who promptly respond to inquiries concerning medical advice or prospective treatments and, depending on eligibility and policy coverage, decide on referrals to health providers from TCN’s network of affiliated private medical offices, diagnostic centres, hospitals and clinics.
Coordinating Centre: Available during business days, the Coordinating Centre is an integral part of TCN’s gatekeeping system, ensuring quality healthcare service level for policyholders at optimised cost for the insurers. Staffed with highly efficient personnel trained in managed care, the Coordinating Centre reviews policy terms and implements utilization management tools, including case assessment by TCN medical reviewers on admission and, if warranted, during hospital stay.
Coordinating Centre: Available during business days, the Coordinating Centre is an integral part of TCN’s gatekeeping system, ensuring quality healthcare service level for policyholders at optimised cost for the insurers. Staffed with highly efficient personnel trained in managed care, the Coordinating Centre reviews policy terms and implements utilization management tools, including case assessment by TCN medical reviewers on admission and, if warranted, during hospital stay.
